Question 1

What services does NocByte offer?

Accepted Answer

We provide website design, business email and Google Workspace, IT management and monitoring, data backup, and cybersecurity — all for small and mid-sized businesses in the Buffalo area.

Question 2

Do I need a contract?

Accepted Answer

We offer flexible month-to-month agreements for most services. Some projects like website builds have a one-time setup fee plus a monthly maintenance plan. No long-term lock-in.

Question 3

How quickly can you build my website?

Accepted Answer

Most business websites are live within 2–3 weeks from kickoff. We'll have a working draft for you to review within the first week.

Question 4

What if I already have a website but it's outdated?

Accepted Answer

We can rebuild it from scratch on a modern, fast platform or make targeted improvements to your existing site. We'll give you an honest assessment of what makes sense.

Question 5

What does IT management include?

Accepted Answer

We monitor your computers and network 24/7, keep everything updated and patched, provide helpdesk support when things go wrong, and handle your technology vendors. Think of us as your outsourced IT department.

Question 6

Do you work with small businesses?

Accepted Answer

That's our focus. We work with businesses from 1 to 50 employees. You don't need a big budget or a big team to get professional IT support and a great website.

Question 7

How do you handle data security and privacy?

Accepted Answer

We implement industry-standard security practices: encrypted backups, email security, web filtering, and employee phishing training. We treat your data with the same care we treat our own.

Question 8

What areas do you serve?

Accepted Answer

We're based in Buffalo, NY and serve businesses throughout Western New York. Most services are delivered remotely, so we can also work with businesses anywhere in the US.

Question 9

What does a typical monthly plan look like?

Accepted Answer

It depends on what you need. A small business might start with just a website and email, then add IT monitoring and security as they grow. We'll recommend what makes sense for your situation — no upselling things you don't need.

Question 10

How do I get started?

Accepted Answer

Contact us for a free consultation. We'll learn about your business, assess what you need, and give you a straightforward recommendation. No pressure, no jargon.

Frequently Asked Questions

Ready to get started?

Frequently Asked Questions

Ready to get started?